Two for Tamani

Tamani Exclusive and Tamani Luxury. These are the names of the two new facilities management companies launched in May by a KM Holding umbrella company, Tamani Hotels and Resorts. But why is a hospitality division launching them? And why is there two FM companies under the same management?

"As the CEO of the group (Tamani Hotels and Resorts), I not only manage the existing portfolio but also to look at extensions, to develop strategy, negotiate management contracts as well as facilities management," states Alain Guernier, CEO of Tamani Hotels and Resorts.

 

What's strange about this relationship between FM and the hotel sector is that most hotels don't refer to their services as facilities management. They simply recruit in-house staff for their prominent, customer-facing job roles and outsource single contracts for services, such as pest control, waste management and landscaping. They will even have their own maintenance team.

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The purpose of these two FM companies is to provide a high quality service delivery.

"Tamani Exclusive is a facilities management company providing services for the independent owner based on the needs of the property, the physical aspect of the property and the contents of the property," says Guernier.

He explains that for the building owners who "want something a little bit more sexy" and something that will showcase the buildings to their optimum, Tamani Exclusive aims to ensure that facilities management will help make this possible.

"We will offer a range of services. From housekeeping to concierge, security to valet car parking and laundry to garbage collection. Whatever the need of the building will be," he adds.

The Exclusive brand will also provide facilities management to KM Holding towers, according to Sanjeet Joher, KM Holding's chief operating officer. While the second company, Tamani Luxury, will service the higher-end external clients.

"It is focused on providing facilities management into palaces. We have some people in Saudi Arabia who would like us to run their palaces, they want us to run the whole operations.

"From providing the chef to providing the body guards and security, inside and out. Also, providing the housekeeping management and health and fitness needs," claims Guernier.

Because the company is targeting the more exclusive and higher end buildings and properties, Tamani has decided to keep its facilities management clients undisclosed.

According to Guernier, Tamani Luxury is a tailor made product and the facilities management is based on very specific requirements. "We want to focus on quality, services and also the technical aspect - for example, the waste treatments and the eco treatments. We are committed to making sure there is no waste in electricity and water," he stresses.