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Pipe dreams

by Devina Divecha on Jan 4, 2013

Nu Flow's team working on installation.
Nu Flow's team working on installation.

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Operating a building is a part of facilities management, but ensuring essentials like HVAC and AC systems, and similar equipment, keep running smoothly is a core focus of MEP, which is seen as an integral part of facilities management. This currently contributes to 30% of the overall FM offering.

While MEP firms in the Middle East often exist standalone, FM firms have sought to create specialist divisions within the company, or have used MEP-focused suppliers to ensure seamless operations of its buildings.

One among these is Abu Dhabi-based facilities management firm, Adeeb, which started its MEP division in 2006 to meet client requirements.

According to Jayakumar Balakrishnan, managing director, Adeeb specialised in ELV systems and gradually developed its operation by diversifying into related engineering operations such as facilities management, and MEP installation and maintenance.

Another Middle East firm, EFS Facilities Services, which won MEP Company of the Year at the fmME 2012 awards, also understands the value of integrating these two levels of service, and has merged them successfully.

Karthikeyan Iyer, facilities manager, EFS Facilities Services, says a facilities management service provider wants better control on critical engineering services which contributes to 30% of the total FM experience.

“MEP services play a key role in the comfort of the work environment. It helps to increase the satisfaction of the customer through increase in productivity.

Integration of MEP service to the earlier soft services has enabled firms to have better command over deliverables,” says Iyer.

Mace Macro, the Dubai-based facilities management company, has recently revealed details of its plan to diversify by growing its presence in the MEP maintenance market.

Bill Heath, managing director of Mace Macro International said that the move was in response to requests from clients who were having trouble finding reliable service providers.

According to Mike Callender, general manager of Mace Macro Technical Services, the company’s newly launched MEP division, the firm is already providing services to a range of clients in Dubai ahead of an official launch in the near future.

“We started the process [of establishing the division] at the beginning of the year. We have plans to do a launch when we are more established — sooner rather than later, maybe in the next two months,” he says.

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