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Peter Riddoch on the record

by Conrad Egbert on May 16, 2009

  20 Comments
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Peter Riddoch, Damac CEO
Peter Riddoch, Damac CEO

Damac CEO Peter Riddoch tells his side of the story to Construction Week in an exclusive, no-holds barred interview on Damac’s new projects and why it courts controversy.

Is this a good time to launch projects?
Some people will look at a glass that is half empty. We will always look at it half full. When you do that, you’re more able to find positive ways to move forward.

And what is the new scheme?
Something that we’ve been working on pretty hard, particularly during 2009, is what we call our Recovery Programme. We’ve been very committed to the construction and delivery timetable of our projects; in fact we called last year the year of construction.

We’ve been able to speak to some investors who are nervous about the market and have offered them the chance to come out of a project that will be completed much later in the future and move into another project that will be completed, lets say this year or the early part of next year.

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Damac Heights in Amman is a big mess. No proper information given. Construction delays. No explanations given. It see

  20 Comments

But how will you do this? Aren’t all your projects sold out?
Many of them are but we can cherry pick locations, plus some investors have defaulted. If someone says they’re fine with waiting till 2012 then so be it, but many want to transfer to projects that will finish earlier.

We’ve also got a number of projects that have sold well but we have not yet started on site due to the design-development process. And we’re trying to ensure that we can get as many of them [as possible] started between June and the end of the year. So in the course of this year we’ll award AED2 billion (US $544 million) worth of projects.

And where has this money come from?
There’s a list of projects that we’ve already sold, so there are already significant funds sitting in escrow accounts and we would expect people to make subsequent payments as well. They’re very well funded.

So there’s no truth in the reported sale of 40% Damac stake?
That was dreamed up out of thin air. There is no correctness in any shape or form. We are a wholly owned business. The proprietor is Hussain Sajwani.

Wouldn’t it be wiser to hold on to your money right now?
It probably pays to take advantage of the downturn and drive forward because contractors and suppliers are hungrier than before and so we get competitive prices, which allows us to get started on site. I think it is important to go forward because these projects that we’re thinking of building will take two to four years to develop.

Would you say confidence in Damac and the region has waned?
We’re making significant moves to demonstrate our commitment to Dubai and our confidence in the market. Prices have come down and everyone has now had to sharpen their pencils.

Rera’s introduction of escrow accounts has given a lot of confidence to the market. When the world begins to turn around, investors will look at Dubai and have trust in it, and as a developer we have to try and make it happen.

It seems that Damac is surrounded by controversy?
There are often negative stories in the press. I’m not going to say if they’re wrong or right but in every situation things happen. There are positives that can be talked about and on a completely unrelated matter – the challenge we face now is a lack of confidence.




Readers' Comments


khalil zayadin (Jun 9, 2010)
amman
Jordan

damac heights amman
Damac Heights in Amman is a big mess. No proper information given. Construction delays. No explanations given. It seems like fraud. Severely disappointed and considering to sue.

straks (Jul 8, 2009) United Kingdom

no longer to be trusted
Damac have not paid out the correct compensation, FAR FROM IT and regardless of what Damac 'claim the contract says. Also building still not fully complete and verging on dangerous with lifts not working and fire escapes not safe. Incidently another thing you might want to ask Mr Riddoch - it turns out that the apartments were NEVER OVERSIZED IN THE FIRST PLACE so where did the excess area charges come from - TOTAL FRAUD and a diversion so owners were to o busy fighting that cause and not noticing the compensation issue and also too tired to fight that as well. I hope, for Dubai's sake Damac are told to get their 'house in order' by the ruler and we can get the quality of apartment we were promised and expected in Dubai

an annoyed investort (Jul 7, 2009)
Dubai
United Arab Emirates

Peter riddock damac
Damac are technically insolvent, if they operated in Europe thye would have filed for bankruptcy prior to economic crash

SANDRAJJACOBS (Jul 2, 2009)
STAFFORD UK
United Kingdom

sIZE VARIATION IN LAKE VIEW jlt dUBAI
Whilst having being notified by Damac of a refund for the above, can anyone please advise why they are not paying it 4 months on, and still no sign of the refund

sandpit (Jun 30, 2009)
Doha
Qatar

Piazza 2, Fox Hills, Lusail, Doha
Does anyone know anything about developements in Doha?

navas (May 23, 2009)
uk
United Kingdom

Fair coverage?
The reporter should do a follow-up interview with a representative of the disgruntled investors to get fair coverage on both sides. Site photos should also show proof of who is really telling the truth. How about it, Mr. Conrad Egbert???

Neil Roberts (May 22, 2009)
Abu Dhbai
United Arab Emirates

DAMAC management and interpol
I have heard that interpol have been contacted about alleged fraudulant sales of DAMAC properties does anyone know if this is true?

Stay Away from Damac (May 21, 2009)
Dubai
United Arab Emirates

Stay Away from Damac
Peter Riddoch needs to open his dictionary again and read the definition of 'ETHICS'. This company is totally unethical and I am an unfortunate owner of one of the units in the Lake View tower. My advice to investors: Stay away from Damac.

Nas001 (May 20, 2009) United Kingdom

Lake View Lies!
I have read all the comments by Peter Riddoch who is very economical with the truth. The reality is that DAMAC bullied me into signing my legal rights away by refusing to hand my keys even when I called the police, they have refused to pay me adequate compensation as per my contract, their building is far from complete despite their blatant lies that Lake View was handed over at end of 2008. Perhaps Mr Riddoch can explain why his company sent letters to ALL investors in MARCH 2009 inviting us to take possession then if he claims Lake View was ready in 2008??? The staff have zero customer service skills and are an extention of theie CEO. What a pathetic disgraceful company. I will never do business with this company.

Joe (May 18, 2009)
Kildare
Ireland

Lake View
I think damac are a joke, they try to extract as much money out of people as possible for a bad customer service, bad work, late projects, bullyboy tactics, projects that dont represent what was sold to people. They really bring Dubai's reputation. We wouldnt touch damac again and advise everyone else to run a mile from them

dont invest in damac (May 18, 2009)
motherwell
United Kingdom

lake view
Amy1 is right We have a forum on www.skyscrapercity.com if anyone wants to see the 400+ happy customers!The full building is a joke it looks like something out of a council development ready for demolition. Damac Breaking Dreams...........maybe an idea for a new slogan......

dont invest in damac (May 18, 2009)
motherwell
United Kingdom

Lake View damac
I still dont have my apartment handed over and only yesterday May 17 received an invoice for payment which included the excess area charge. I wish id have bought a cheap and chearful as it was put to me by the estate agents at the time as these apartments turned out to be much higher spec and completed 2 years prior to the clowns at damac! we infact are the idiots handing over our money!

ami1 (May 18, 2009)
uk
United Kingdom

peter riddock damac
what he says is a load of rubbish. i was involved in the area variation and had to get help from rera. they made them drop this charge as over 400 investors complained they were not going to pay. lake view looks terrible, it is not completed and what was promised was not delivered. our building looks nothing like what we purchased. they have taken all the blue glass and put on their tecom building. we have a white and little blue building. i had 100 snagging issues. i thought it was the law no property can be sold without parking. some people were not allowed to see their units until they had paid area variation, but we got to see because damac so-called security let us in before. its all lies what he is saying he needs to be fired.

Gerhard (May 18, 2009)
Dubai
United Arab Emirates

'Small Snags'
I was interested to read Peter Riddoch's comment that "we have very small snagging lists." I've had to contend with major electricity, aircon and plumbing problems at my studio in The Crescent, IMPZ ever since I moved in. So what exactly is a 'small snag', I wonder?

Gerhard (May 18, 2009)
Dubai
United Arab Emirates

Where the Riddoch Live
I'd be interested to know where Peter Riddoch himself lives? Has he availed himself of DAMAC's interpretation of 'quality living'?

Martin Bishop (May 18, 2009)
Jeddah
Saudi Arabia

Lake View Lies
Lake View was not handed over at the end of last year. DAMAC have still not stated the contractual completion date. There is a lot of building works going on whole floors of apartments, the parking and commercial areas. The fire escapes are a death trap as they are littered with building materials, stair barriers not fully installed, and once inside you cannot escape. DAMAC have not delivered what they promised - this is not luxury and the huge infinity pool turned into a standard small pool. I too am being refused keys because I refuse to sign a letter of discharge that would eliminate all my legal rights to fight this unscrupulous developer.

Fed Up of Lake View (May 18, 2009) United Kingdom

Damac Properties
I was stunned and amazed to read the article relating to Peter Riddoch and Damac Properties. We, as customers, have not been treated with respect, quite the opposite. When Damac feel they would like to reply to our queries, they treat us like common fools, ask us to sign ridiculous items of literature to benefit themselves and leave the client without a leg to stand on - just to get our keys!. All in all, this company do not give Dubai good press and this should be addressed. When investing, many looked at Dubai as a country with vision, class and ethics and Damac do nothing to maintain these standards. Its very sad for the country.

Very Disgruntled Lake View Investor (May 17, 2009)
Dubai
United Arab Emirates

DAMAC's Shameful Lies and Bully Tactics
As an investor at Lake View I am sadly in total agreement with the previous comments. The two and a half year delay and DAMAC's shockingly deceitful interpretation of the contractual compensation clause are just the 'tip of the iceberg' as far as I'm concerned. The building has not been completed to the original high specification or standard is still not complete and there is no evidence of a proper completion certificate as per contract. I do not know of any 'happy' owners, particularly those who have discovered that contractors have been living in their apartments up until hand over! The area variation was a deliberate attempt to hoodwink those who were unaware of the 2008 RERA ruling and we all know that waiting for a refund from DAMAC is like getting blood from a stone! The final straw is indeed when DAMAC are refusing to hand over keys until the letter of discharge has been "voluntarily" signed. This company is a disgrace and I will never invest in DAMAC again!!

david (May 17, 2009)
Girvan
United Kingdom

Lake View - 28 months late and still not complete
Damac are a company of lies and deceit. Not only has Lake View been 28 months late, they attempted to charge for excess area, which was against the law, and once they were 'forced' to take away the penalties, the owners find that their apartments were never bigger in the first place....surely an illegal act??? And they now refuse to pay the correct compensation...?5000 short of what they owe the purchasers. And they also had workers LIVING in some of the apartments using the cleaning facilities. I could go on and on with all our issues. What started out as an exciting investment has turned out to be a complete nightmare, mainly because Damac seem to have their 'own set of laws' which they use for their financial gain.

Annoyed of Lake View (May 17, 2009)
Dubai
United Arab Emirates

DAMAC = lies & blackmail
Lake View was handed over in 2008? That's news to all owners in Lake View. The area variation law is entitled "Article 12 of Law 13 of 2008". The clue is in the title - this law came out before handover and applies to our contract. Even when RERA told DAMAC to take these charges off, DAMAC initially refused. Regardless of the law, DAMAC never provided ANY proof to customers, they just demanded the payment with threats of penalties if payment wasn't made promptly. Late delivery compensation is a joke. Nobody would interpret the clauses as DAMAC have done. An insult to owners intelligence. The final straw is that even if you pay DAMAC all payments plus their unjustified penalties they still won't give you your keys until you "voluntarily" sign a letter of discharge & adherence meaning you have no legal comeback at all. DAMAC are an embarassment to Dubai.


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