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Otis GM Sebi Joseph

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Otis GM Sebi Joseph talks about the company’s long involvement in the region, from 1967 in Abu Dhabi, culminating with the iconic Burj Khalifa.

Can you give us some background on Otis?

Otis Elevator Company is the world’s largest manufacturer and maintainer of people-moving products, including elevators, escalators and moving walkways. With headquarters in Farmington, Connecticut, Otis employs 61,000 people, offers products and services in more than 200 countries and territories, and maintains 1.7 million elevators and escalators worldwide. We are both global and local, serving the needs of our customers wherever they live and do business. For more than 150 years, quality has made Otis the most trusted name in the industry.

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At Otis, we place a strong focus on continuous research and key trends that shape our sector across the globe. We place a strong focus on customer service and expertise, which is a cornerstone of Otis’ operations, especially given our expansive history and vast global footprint. Therefore our solid expertise and global presence supports the general requirements for large projects.

In addition, we focus on green/energy-efficient solutions to support sustainable development, as well as safe and highly efficient transportation for high passenger volumes, specifically for tall buildings and infrastructure needs.

What is its involvement in the Middle East?

Otis Elevator Company is represented directly in the UAE, Saudi Arabia and Kuwait. In Qatar, Oman, Bahrain and Yemen, Otis operates through agents managed by Otis’ Arabian Gulf Branch in Kuwait. The first Otis elevator was installed in the UAE’s capital, Abu Dhabi, in 1967. In addition to the UAE, we have implemented our innovative solutions across key markets, including the Kingdom of Saudi Arabia, Kuwait and Bahrain, to name just a few.

The Burj Khalifa is the culmination of Otis’ legacy in the region?

As the world’s tallest building, the Burj Khalifa is certainly a landmark installation for Otis both in the Middle East and worldwide. We are proud to have had the opportunity to apply our innovative solutions and expertise to meet the challenges of this unique project.