Du and MAF Dalkia centralise 3,400 FM services

Contract includes MEP, energy management, H&S, hard/soft FM services

Fahad Al Hassawi, du and Alexandre Mussallam, MAF Dalkia.
Fahad Al Hassawi, du and Alexandre Mussallam, MAF Dalkia.

UAE telecom service provider, du, has centralised its facilities management services across more than 3,400 sites across the Emirates as part of an agreement with MAF Dalkia.

The contract includes MEP, energy management, health and safety reviews, administrative tasks and a range of hard and soft FM services.

A key area in which du and MAF Dalkia are collaborating is sustainable energy and more eco-conscious facilities management for the telecoms operator’s sites.

MAF Dalkia will have the support of “Dalkia Infrastructure de Télécommunications”, a subsidiary of Dalkia that provides telecommunication services to operators such as SFR (Vodafone group) and Orange.

“As we expand our services for business, residential and mobile users across the UAE, it’s vital that all of our sites, from customer service branches to our cell towers, are working at their optimum capacity to ensure the quality and continuity of du’s operations, to ensure optimal efficiency of our business” said Fahad Al Hassawi, chief human resources and shared services officer, du.

“Outsourcing and consolidating its facilities management requirements will enable du to focus on its core business – offer telecom services to its customers. Providing a comprehensive range of both hard and soft management services will ensure that all of du’s physical locations, from mobile towers to customer service centres, operate at a comparably high level of efficiency, safety and cleanliness,” said Alexandre Mussallam, CEO, MAF Dalkia.

Majid Al Futtaim Ventures and Dalkia recently extended its joint venture, expanding into additional markets in the Gulf and Levant moving into other industry sectors including telecommunications, energy, financial services, and the public sector.

“The extension of our contract with du highlights the growing telecoms sector expertise of MAF Dalkia. We see this as a critical growth area across the GCC and Levant as we move into 2011,” added Mussallam.


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