Don't let others ruin your business, experts warn
FM companies discuss importance of working with reputable OAMs
Partnerships with non-reputable Owners Association Management company could ruin your business warn experts from leading UAE-based FM firms.
At a round table discussion with fmME, representatives from Emrill, Idama, Duserve FM and MAB, advised that OAMs must be vetted prior to selection to ensure they are reliable and won't cost FM companies their reputation.
“It’s important the FM companies from a strategic partnership perspective. Partner with credible OAM companies, because if you go in as the preferred service provider with an OAM company who then comes into disrepute or hasn’t got the right credibility, I think it can tarnish your reputation as well. It's important you select who you strategically partner with,” said Idama’s vice president, FM division, Christian Roberts.
This was supported by managing director for Emrill, Ben Churchill, who said maintenance of an FM company’s good reputation must always remain a priority.
“Very important and something we take very seriously is selectivity. It’s not about just tendering everything. It’s about selectively tendering things that are appropriate to our brand of quality and good service delivery.”