RICS: strategic FM boosts workplace productivity

FM professionals around the world are facing similar challenges

NEWS, Facilities Management, Facilities management industry, FM function, FM market, RICS

A new global report commissioned by the Royal Institution of Chartered Surveyors (RICS) has found that FM professionals around the world are facing similar challenges in establishing their position as a strategic and essential function.

According to The Occupiers’ Journal, authors of the 'Raising the Bar: City Roundtables Report (Phase II)', the lack of strategic propositions available around leadership, education and business structures, along with an absent “FM Brand”, stagnates the sector’s growth and discourages new talent, thereby hindering the efficiency of organisations adapting to an evolving workplace market.

“Practitioners and businesses are telling us that the time has come for facilities management to embrace a strategic approach,” said Paul Carder, managing director, The Occupiers’ Journal. “Today, for instance, the average head of facilities spends over 50% of his or her time on day-to-day issues and less than 21% of their time on strategy and planning. This needs to change for FM to fully realise its potential.”

The new research builds on findings from the 2012 report ‘Raising the Bar: Enhancing the Strategic Role of Facilities Management (Phase I)’ that provided robust evidence for high-performing organisations to introduce a strategic management discipline.

The 2013 research considered previous recommendations and surveyed FM professionals across six continents and 12 economically different cities, where they identified 'A Dozen Challenges' to the profession, and then answered them with 'A Dozen Recommendations' to the FM market.

Roundtable participants stated that it was FM leaders who needed to work with business and organisational leadership groups to raise the profile of FM and create an 'FM Brand', to define professional standards, career path and to clarify FM’s role in helping to make organisations more efficient.

Currently, an emphasis on cost cutting by organisations paired with a lack of long-term investment strategies in developing added-value propositions, fails to consider future implications changes in workplace design, culture and strategy.

Fundamentally, the report found that effective and strategic FM planning incorporated into the highest level business planning is vital to increase efficiency and drive up profits across businesses.

Commenting on the report, Johnny Dunford, RICS global commercial property director, said: “Facilities management remains a priority for RICS, as the strategic management of workplace resources increases productivity and overall efficiency of an organisation.

“The research report demonstrates our commitment to and understanding of FM as a strategic business function, and supports a continuous drive by RICS’ to improve property professionalism worldwide.”

The full report can be downloaded for free from the RICS website.


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