5 minutes with Adrian Jarvis

fmME delves below the corporate strategy

Adrian Jarvis, general manager, FSI Middle East
Adrian Jarvis, general manager, FSI Middle East

fmME delves below the corporate strategy to understand what really makes the region’s FM leaders tick

0.00 What does your role involve?
I head FSI Middle East, which is the MENA division of FSI Global. My position involves day to day responsibility for all aspects of the business, which include day to day financial matters, sales and marketing through professional services delivery and ongoing client support and relationships.

1.45 What do you love most about your job?
The diversity of the FM industry and the people involved. I especially enjoy meeting people engaged in facilities and property management across the Middle East region, and discussing with them how technology solutions can help streamline their business processes and achieve efficiencies for both their clients and their own organisations.

2.24 What is the most challenging thing about your job?
Ensuring that an appropriate solution is specified for a given project. It is both rewarding and challenging to guide organisations and the stakeholders within each department about the benefits offered by specialist software and mobility solutions such as those FSI provide. Often, part of the challenge is explaining how facilities technology interacts with other business systems.

3.15 What has been your most memorable project and why?
Probably my most memorable moment to date was my move to the Middle East in 2009 to take on my current role. FSI has been present in the UAE for since 2002, but the last few years have seen a rapid take up of knowledge in terms of both the benefits of facilities management and practical delivery of facilities services. Witnessing the emergence facilities management across MENA has been, and will, I’m sure, continue to be unforgettable.

3.40 Where do you see the FM industry in five years?
More connected than ever before, with converged technology and communication between building owners, property professionals, service providers and suppliers being a day to day reality. As facilities management in the region continues to mature, building owners will realise the criticality of data ownership. Integration between clients and service providers systems will become a regular practice,thus ensuring full knowledge of asset life cycle information is retained by the building owner.

4.15 What do you like to do in your spare time?
Spending time with my family is important to me; I delight in seeing my daughters’ progress as they enjoy growing up in the multicultural environment of the UAE. I am a sailing enthusiast and can be found “out on the water” most Fridays, racing my beach catamaran with fellow members of the Dubai Cat Fleet.

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