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OCS invests in Agents4RM for global FM presence

Services aimed at markets in Middle East, Asia and south-east Asia

Healthcare is one of the key target sectors for the business.
Healthcare is one of the key target sectors for the business.

International total facility management (FM) service provider OCS has invested in Agents4RM to establish a global professional services business for the FM and built environment sector.

The business, which will continue to be led by Agents4RM’s managing director Lionel Prodgers, will provide a broad range of professional services aimed at the emerging markets in the Middle East, Asia and south-east Asia in addition to mature FM markets such as the UK, Europe and the Americas. Key target sectors for the venture include commercial and residential; shopping centres; healthcare; and education.

The investment will enable Agents4RM to take its consultancy proposition to OCS customers around the world, in addition to attracting new business directly. The OCS investment will also provide Agents4RM, an award-winning and market-leading organisation, with the means to acquire high-quality consultancy businesses in different geographies to bring together the expected resources required, some of which are already in the pipeline.

“I am delighted that OCS has decided to invest in Agents4RM International to create a global professional services business for the international FM market,” said Prodgers.

“The investment will enable the international development of Agents4RM allowing the business to deliver services to new markets and geographies. Our joint aim is to create a full range of professional services and promulgate best practice, responsible management and cutting edge systems and processes maintaining our reputation as a leading international FM consultancy.”

The expanded business will have three key consulting strands: professional consultancy, training and information management.

The professional consultancy offering, which includes acquisition and joint venture advice, project management, asset management and strategic facility management, will complement OCS’s current service provider offering.

The international training arm will be e-learning based and will focus on delivering much-needed training to the emerging markets.

Meanwhile a new information management bureau service is aimed at any organisation needing support in managing its information assets. The bureau service is already in a pilot phase in the commercial and healthcare sectors, with the aim of it becoming a comprehensive solution for the market.

“OCS has worked with Agents4RM for several years but this investment signals a more formal partnership approach whereby Agents4RM will deliver consultancy advice for OCS customers across the globe,” added Chris Cracknell, CEO, OCS Group. “By investing in an already well-respected enterprise, a platform for future expansion through organic growth and relevant acquisitions will be created.”

Agents4RM International has been focusing on international work in the past few years and this step will further enhance that plan and continue to support clients independently of OCS.


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Construction Week - Issue 754
Nov 23, 2019