Imdaad to use Dubai Trade's e-payment gateway

Imdaad’s clients can now use the Rosoom online payment gateway

NEWS, Facilities Management, Dubai Trade Centre District, Imdaad, Online, Payment, Rosoom, Technology

Imdaad has entered into an agreement with Dubai Trade to make use of the trade facilitator’s Rosoom online payment gateway for its portal.

Under the terms of agreement, Imdaad’s client base of around 2,900 customers may now use the company’s portal powered by Rosoom to process payment for services rendered through multiple payment options including major credit cards, direct debit, and pre-paid instruments such as e-Dirham.

The agreement, which was signed by Jamal Lootah, CEO, Imdaad, and Eng. Mahmood Al Bastaki, CEO, Dubai Trade, is indicative of the FM company’s drive to adopt latest technologies so as to offer better, innovative solutions to its customers.

“Our strategic partnership with Dubai Trade reflects our strong commitment to make our services accessible round-the-clock for our customers,” said Lootah.

“Dubai Trade’s Rosoom platform is easy to use and designed to enhance the user’s experience. Our customers will also be able to access information in real time. This one-stop shop aimed at meeting our customers’ expectations and unique requirements to make the payments easier.”

“It is our honor to have Imdaad integrated with our secured e-Payment gateway Rosoom,” said Al Bastaki. “This unique feature provides flexibility for the bill payers and allows Imdaad to offer the payment options that best suit their customers’ needs, which, at the end, save their time and efforts.”

Imdaad’s new e-Services portal enables its customers to make inquiries on work orders and invoices as well as make payments online, thereby eliminating the need of visiting the company’s customer service centres or making a phone call for their transactions.

Dubai Trade launched Rosoom in mid-2008 as the electronic payment gateway to facilitate online payments and faster adoption of more than 720 e-Services on its portal.

It serves as the sole online payment gateway for major entities such as DP World, JAFZA, TechnoPark, Dubai Auto Zone, Jumeirah Lakes Towers and Palm District Cooling.


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