Metro passengers stranded after technical fault
Commuters on Red Line stranded during peak hours
Commuters in Dubai were left stranded on Tuesday after train services stopped between Al Karama and Al Jafiliya stations during peak hours following a technical snag.
The two-hour disruption saw passengers on the Red Line stranded outside stations between Union and Business Bay metro stations, as officials scrambled to resolve the issue.
Dubai’s RTA said an emergency evacuation was carried out from trains and stations, and buses and taxis were provided to help bring people to their destination.
“A total of 30 buses and 1,110 taxis were sent to the Metro stations to transport the passengers,” said a spokesperson for the RTA.
The disruption occurred at around 6.30pm, affecting nine stations in total in both directions, and left hundreds of people gathered at metro stations, with gates opened up to help speed up the exit process.
The situation was further compounded by a lack of cooling systems at stations and on trains, due to lack of power.
By 9.30pm, however, the issue was resolved and all services resumed to normal.