Six top tips on getting interview feedback

The Dos and Don’ts of following up a job interview

Suhail Masri, from Bayt.
Suhail Masri, from Bayt.

Are you interviewing continuously and still not getting job offers? It sounds like there could be issues with your interview technique.

Getting feedback after interviews is pivotal so that you don’t repeat the same mistakes next time. However, it’s not easy to get feedback as recruiters may not have enough time, so you need to take initiative.

Here are some dos and don’ts from’s vice-president of sales, Suhail Masri, on seeking feedback after a job interview.

1 - Do evaluate yourself first: Before seeking feedback from an interviewer, you should do some self-introspection. Note down what you think you did right or wrong, and how you can improve next time. Perhaps you could re-play the interview with a family member or friend, and ask them for feedback on your answers.

2 - Don’t keep calling or emailing the interviewer: Bear in mind that the hiring manager is probably interviewing many candidates for multiple positions. If you haven’t heard back from them, it’s advisable to follow-up only once, and not more. If you keep calling them up for feedback, you might come across as pestering. This could harm any chances you might have at being employed by them in the future.

3 - Do send a thank you letter: You could send out thank-you emails to interviewers within 48 hours of your interview. Keep in mind that 70% of employers say that follow up is essential after an interview, according to the ‘Hiring Practices in the MENA’ poll, February 2012. Use this follow-up email as a chance to ask for feedback on your interview. Make sure to do this wisely, and not to come across and too eager. Make it seem as though you genuinely want feedback for self-improvement.

4 - Don’t ask for feedback straight after the interview: It isn’t advisable to ask how your interview went right after the interview is over. The interviewer is probably gathering their thoughts and notes together at this point, and won’t be able to give you a good answer. You could ask for feedback through a thank-you letter as mentioned above. Another good time to ask for feedback is if the employer emails or calls you to tell you that you haven’t got the job.

5 - Do ask open ended, non-specific questions: When asking for feedback, avoid specific questions such as “Was my answer to X question not good?” or “Was my body language not up to the mark?” and so forth. It’s best to ask general open-ended questions, which will allow them to go into detail on what you can improve, without being side-tracked or interrupted.

6 - Don’t take it personally: After receiving feedback, never be rude or try to defend yourself. Always look at it as a way to improve yourself. Try not to take it to heart, if you get bad feedback or didn’t get the job. This just means that your skills didn’t match with the job requirements and that another candidate is a better fit. There will be more interviews along the way, so you needn’t worry. Take all the feedback that you garnered and make the best use of it!

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