5 Minutes With Mohammad Basheer Alhamwi

fmME delves below the corporate strategy to understand what makes the region’s FM service providers tick

Mohammad Basheer Alhamwi, deputy managing director, ETS
Mohammad Basheer Alhamwi, deputy managing director, ETS

0.00 What does your role involve?

I support the managing director in the development and implementation of our company’s strategic plans and policies, and I provide leadership and direction to each of our departments. I perform regular reviews, and monitor and coach each division head to ensure that all departments are maximising managerial efficiency to fulfill their respective mission goals.

1.45 What do you love most about your job?

I enjoy the process of improving our service delivery performance through the incorporation of new technology/systems. The process from crafting ideas up to the final outcome creates a feeling of contentment and gives me motivation to ensue further.

2.05 What is the most challenging aspect of your job?

Ensuring we remain one of the leading pest control service providers in the industry, while seeking ways to continuously improve is quite challenging. We have to continue providing pest control services and trading pest control products to our different customers. Naturally you can’t please all of them. We make it a point that we provide the most competitive price in the market, without compromising the quality of service.

4.05 Where do you see the FM industry in five years?

The trend of technology and innovations are continuous. In addition to the upcoming World Expo 2020, the FM industry is rapidly changing. Massive construction projects, buildings and developing properties are already on the way. With this, the needs of the owners or proprietors are more demanding. I am certain with this change, the FM industry will work on providing sustainability and performance improvement to go with the flow.

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