India: Glitch in recruitment software delays visas

Errors in the e-Migrate online system have already led to the expiry of visas for 1,000 workers

Glitches in India's e-Migrate system have delayed employers' visa processes in the UAE.
Glitches in India's e-Migrate system have delayed employers' visa processes in the UAE.

India's e-Migrate system has reported glitches, hampering the recruitment of labourers to the UAE. 

The online recruitment system was implemented in June 2015 to encourage transparency in the hiring of Indian expat labourers. 

Registering through the website of the new system,, and receiving an approval from the Indian missions, are now mandatory processes for recruiting workers requiring emigration clearance from India.

Up to 3,000 Indian workers are recruited to the UAE every month, according to local daily Khaleej Times.

However, the system is posing concerns for employers trying to recruit through the system, leading to the expiry of employment visas issued to at least 1,000 workers. 

Sources told Khaleej Times that the ambitious project of the Ministry of Overseas Indian Affairs has "fallen flat due to the glitches in the software".

"The Indian government has implemented it [the e-Migrate system] without any trial," a source said.

"Neither did they stick to the phase-wise implementation announced here. There are lots of levels of approvals and the software doesn't work properly." 

An employee at a typing centre in Sharjah, UAE, said: "The software is not generating the user name and password for most of the companies. Those who have received them are unable go further." 

Indian Ambassador to the UAE, T.P. Seetharam, said the Indian missions are aware of the software's glitches. 

"These are teething problems and we have already written to Delhi listing out the issues faced by the companies here. We hope they will be solved soon," he said.


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