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UAE's Hitches & Glitches unveils SME packages

The cleaning, maintenance, and manpower packages are aimed at small- and medium-sized businesses which typically rely on internal or ad-hoc service providers

Lukas Eigenmann, operations director at Hitches & Glitches.
Lukas Eigenmann, operations director at Hitches & Glitches.

Dubai-based home maintenance company, Hitches & Glitches, announced it has launched three cleaning, maintenance, and manpower services packages targeted at small- and medium-sized businesses. 

Hitches & Glitches is part of the Farnek group of companies. 

Company officials said the packages have been designed to suit the requirements and budgets of small businesses in the UAE, for which maintenance issues are often handled internally or through ad-hoc providers.

The three packages include an Office Premier option, which is a premium level office package including air-conditioning, plumbing, and electrical systems, emergency cover and maintenance, with a broad range of optional services and benefits.

An Office Essential option, comprising the same range of optional office services, but targeted at business owners who only want emergency cover for their air-conditioning, electrical, and plumbing systems has also been launched.

Since they are customisable, package prices may vary based on office size and service frequency.

The company will also work with its SME clients to encourage the uptake of sustainable solutions to reduce energy consumption and, ultimately, effect cost savings. 

Remarking on the launch of these packages, Lukas Eigenmann, operations director at Hitches & Glitches, said: "Our new Office Service packages were launched in direct response to market research we carried out as well as feedback from existing customers.

"We have created a bespoke menu of one-stop shop service options that cover any and all essential cleaning, maintenance and even manpower services; freeing up customers to concentrate on what really matters – running their businesses. 

“These solutions can be as simple as installing aerators on water taps, which reduce water consumption by forcing air into the water flow, without disrupting water pressure; to switching to low energy light bulbs and high efficiency air conditioners to reduce energy consumption by up to 20%, or fitting a dual flush button to all toilets," Eigenmann added. 

Hitches & Glitches' research indicates that lack of proper maintenance operations is the biggest cause of air-conditioning units' failure.

"Some small business owners may regard this as a grudge purchase; however, the potential impact of intermittent failures is negated with our new suite of cost-effective packages," Eigenmann added.  

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