Qatar ranks third in '2016 Online Service Index

The ‘Online Service Index', released recently by the United Nation’s Department of Economic and Social Affairs (UN DESA),reveals that Qatar was ranked third among GCC states

The index is used to measure the readiness and size of national organisations to use information and communication technologies to deliver public services.
The index is used to measure the readiness and size of national organisations to use information and communication technologies to deliver public services.

Qatar has been ranked among the top 10 Asian economies, on the ‘Online Service Index’ of the biannual E-Government Development Index (EGDI), with over 1,000 public services made available online.

Released recently by the United Nation’s Department of Economic and Social Affairs (UN DESA), the index reveals that along with Saudi Arabia and Kuwait, Qatar was ranked third among GCC states, scoring 0.67391.

In a statement issued by the Ministry of Transport and Communication, globally, on the e-participation index, Qatar was ranked 55th with a score of 0.6441.

The 2016 survey provides new evidence that e-Government has the potential to help support implementation of the 2030 Agenda and its 17 sustainable development goals, which was adopted by world leaders in September 2015 at an historic UN Summit and came into effect on 1 January 2016.

The goals call for action by all countries, poor, rich and middle-income to promote prosperity while protecting the planet, which includes sustainability, one of Qatar’s 2030 Vision’s goals.

In May 2014, Prime Minister and Minister of the Interior, HE Sheikh Abdullah bin Nasser bin Khalifa al-Thani, launched ‘Qatar Digital Government Strategy 2020’ with the aim of determining transparency and improving the efficiency of provided e-services to the public and business sectors alike.

Statistically, the EGDI is an average of three scores on the three most important extents of e-government, namely: scope and quality of online services (Online Service Index, OSI), development status of telecommunication infrastructure (Telecommunication Infrastructure Index, TII) and inherent human capital (Human Capital Index, HCI).

Qatar has slightly advanced on all these indexes since the last edition in 2014.

Qatar Digital Government reported that the first half of 2016 saw the set target of 1,000 e-services being overshot, totalling 1,030, with the launch of 144 new e-services launched.

Included in Qatar Digital Government’s mandate are three tactical intentions: better services for individuals and businesses, to enhance efficiency in government administration and to encourage financial wisdom by growing government accessibility through increased civic input.

The index is used to measure the readiness and size of national organisations to use information and communication technologies to deliver public services.

The measure of the index is useful for all sectors from government officials, policymakers, researchers and representatives of civil society, to the private sector, to gain a better appreciation of the comparative standard of a country in utilising e-Government for the delivery of citizen-centric services.

The index is derived from an expert valuation survey of the online presence of all 193 United Nations member states, which considers national websites and how e-government policies and strategies are applied both generally and in specific sectors for delivery of essential services.

The assessment rates the e-government performance of countries relative to one another as opposed to being an absolute measurement.

According to the survey, highlighting the progress in providing government services and information through the Internet and e-Government, in the lead, is the UK, followed by Australia and North Korea.
 

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