Qatar: Kahramaa's services will soon be 'smart'

Qatar General Electricity and Water Corporation has upgraded its mobile app and has a strategy to make all its services smart to enhance the quality and efficiency it offers

Improved Kahramaa mobile app will enhance the customer's experience and the authority's efficiency.
Improved Kahramaa mobile app will enhance the customer's experience and the authority's efficiency.

Improved mobile app by Qatar General Electricity and Water Corporation (Kahramaa) will enhance the customer's experience and the authority's efficiency, by adding more services for better efficiency.

The new updated version of the app will have several additional services, including, for example, subscribers can send meter readings for electricity and water through the app.

In addition, a picture of the meter can be uploaded. The app will provide the date of the monthly meter reading, affording greater accuracy of the system.

Subscribers have been encouraged to register and update their information through its website www.km.qa or the mobile application for online transactions.

The authority says that in doing so, customers will better avail themselves of the many services offered.

Kahramaa has also launched a text messaging service where subscribers – citizens and expatriates alike – will be notified by the facility about their monthly consumption of electricity and water.

The application will also submit information on average consumption for the purpose of promoting energy efficiency awareness.

The authority has a strategy to make all its services ‘smart’ to enhance the quality of services and efficiency it offers. It sees this move as time-saving and enabling its client base to make online transactions round-the-clock, from all over the world.

Customers are no longer required to visit Kahramaa headquarters or its branches in the country to transact, a press release revealed.

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