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Five minutes with Baharinshah Hussain, ANC FM

Baharinshah Hussain, General Manager, Al Nabooda Chulia FM

INTERVIEWS, Facilities Management

What does your role involve?

I am primarily responsible for our joint venture company’s spirit of partnership on mid- to long-term strategies and converging internal divisional activities into workable plans that will achieve the company’s vision and policies. I must also lay the right principles and ensure the ethical conduct of business is followed to build long-term relationships. Most importantly, I must provide our employees career growth, since they are our greatest asset.

What do you love most about your job?

I love working with my staff. We believe in empowering committed personnel and encouraging mutual trust with our workforce. I take pride in our work and the creative environment that fosters development and achievements both, as a team and on individual basis. Taking initiative, sharing ideas, and accepting accountability and responsibility form the basis of our operations.

What is the most challenging aspect of your job?

Integrated FM is a sector where fair risk distribution isn’t always demarcated between property owners and service providers. But on a positive note, Al Nabooda Chulia has witnessed Client’s Need statements moving from perception to performance-based of late, which is good.

What has been your most memorable project so far?

My most memorable project would have to be the privatisation programme of Government of Malaysia’s Federal Administration Building for Central Region and Klang Valley, whereby the Malaysian Government’s 11th Malaysia Plan encouraged the private sector to play a greater role in government asset management and maintenance. I was COO for Chulia FM in Kuala Lampur at the time.

Where do you see the green industry in five years?

It is inevitable that all levels of society will demand higher quality of uncompromising FM services. I am confident there will be a transformation of mindset, moving from managing maintenance budgets on a resource-allocation basis than situational basis, with the market outlook changing from ‘maintenance is an expense’ to ‘maintenance is an investment’. We must gear ourselves to be more result-oriented in the future.

What do you like to do in your spare time?

Whenever I have some spare time from work I like to make sure I am spending it with my family. We usually like eating out, sharing music, and indulging in games. When possible, I also like to go on holidays.

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