Qatar's Hamad Airport awarded ‘5-star’ by Skytrax
Hamad International Airport joins the ranks of only five other international airports through its recent award of '5-star Airport' status, by Skytrax
Hamad International Airport (HIA) has garnered yet further global recognition.
Skytrax, a UK-based consultancy that reviews and ranks airlines and airports worldwide, has awarded HIA the coveted ‘5-Star Airport’ designation.
This makes HIA the first such world-scale facility in the Middle East and only one of six globally.
This rating is bestowed on airports that achieve the highest overall quality performance, while recognising airports that provide excellent customer facilities, combined with excellent airport staff service.
The quality ranking covers a medley of services and facilities, including front-line areas for departures, arrival and transfer, as well as airport facilities, customer service, security, immigration, shop outlets and food and beverage facilities.
HIA joins the exclusive ranks of only five other five-star ranking airports worldwide: Singapore, Seoul, Hong Kong, Tokyo-Haneda and Munich.
This global recognition comes after a year that witnessed a number of strategic milestones, including the introduction of its iBeacon enabled mobile app, the launch of the ‘Smart Airport’ features in the terminal, the operation of the dual passenger train shuttle to concourses D and E and the opening of multiple duty free stores, as well as the recent launch of it e-Gates in the immigration section.
HIA is considered one of the most efficient airport hub operations in the world, with a 90.5% on-time departure performance for the fiscal year 2016 and by 2030 has a target to improve carbon efficiency by 30%, along with a variety of methods to help save energy and optimise the consumption of vehicle fuel.
Qatar’s airport serves more than 50 million passengers every year, and with its planned extensions due to start this year, it will grow to 65 million after the proposed major expansion is completed, increasing capacity by more than 30%.
The aim is to complete the expansion as soon as possible, which is being designed by British architects Foster and Partners.