CAFM experts must lead GCC's FM tech industry

CAFM uptake needs expert leadership

Neha Bhatia is the deputy editor of facilities management Middle East.
Neha Bhatia is the deputy editor of facilities management Middle East.

Time and again, fmME has been a platform for the Middle East’s FM industry experts to make a case for better implementation of technology in regional programme services.

The magazine’s 10th anniversary issue, published in October 2016, provided an elaborate account of how the region’s busiest FM leaders are prioritising their resources towards enhanced delivery through tech tools. Consistent reportage of topics such as Internet of Things, big data, and computer aided FM (CAFM), we believe, will lead to the much-needed uptake of these efficiency tools in the region.

The view that FM tech tools – especially CAFM – requires greater industry awareness and involvement is echoed by Adrian Jarvis, general manager of FSI FM Solutions Middle East.

In conversation with fmME this month – turn to p32 for the full interview – Jarvis points out the benefits accrued by companies that have adopted CAFM: “Organisations that have invested time, resources, and finances in the technology are now reaping the rewards, as they are able to differentiate themselves from the competition.

“The CAFM operator must understand business processes from an operational perspective and how these processes have been configured – not from an IT perspective but from an operations point of view,” Jarvis adds.

While tech uptake in the GCC has historically been slower than in some global markets, this trend is likely to change as the UAE looks to become an innovation hub in light of Dubai Expo 2020 and the Vision 2021 National Agenda. The adoption of CAFM will only grow amid such market factors.

fmME’s Special Report on FM Software, produced with Knowledge Partner FSI Middle East, explores the regional sector’s future growth opportunities.

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