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RICS, IFMA: "FM faces critical talent shortfall"

The facilities management sector is facing a critical shortage of professionals and urgently needs to attract new talent, according to a report published by IFMA and RICS

The FM industry needs to transform its image, according to a report published by IFMA and RICS.
The FM industry needs to transform its image, according to a report published by IFMA and RICS.

The facilities management (FM) sector is facing a critical shortage of professionals, and urgently needs to attract new talent.

These are the findings of a report published by the Royal Institution of Chartered Surveyors (RICS) and the International Facility Management Association (IFMA).

The report, Raising the Bar: From Operational Excellence to Strategic Impact of FM, surveyed more than 2,500 FM professionals from around the world.

Noting that the average age of the workforce is currently 50.9 years, the paper calls for the sector to transform its image in order to attract new talent.

Commenting on the findings, Paul Bagust, UK commercial property director at RICS, said: “In the past, FM has been seen as a Cinderella profession, which explains the problems in attracting and retaining new talent to replace professionals when they leave.

“To challenge this image, we must increase our strategic focus and champion the ways in which FM can enhance productivity in the workplace, and show the vital role that FM professionals play in the workplace.”

Bagust added that as working practices evolve in the digital age, FM professionals will need to develop new skills based on collaboration and forging interpersonal relationships.

Tony Keane, president and chief executive officer of IFMA, said: “This valuable report provides empirical support for what many FM professionals have been saying for years. It should serve as a clarion call to action for the global FM industry.”

IFMA and RICS launched their global collaboration in April 2016. The partners plan to address the skills shortage – in addition to other FM-related topics – during the inaugural World Workplace Forum, which will be held at the Shangri-La in Dubai on 18 May, 2017.

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