Qatar's Public Works Authority launches Ashghal 24/7 mobile app

Ashghal has launched a new bilingual mobile application, which provides customers with information about, and ready access to, e-services

Ashghal officials announced the launch of the mobile app during a press conference.
Ashghal officials announced the launch of the mobile app during a press conference.

Qatar’s Public Works Authority, Ashghal, has launched a new mobile application known as Ashghal 24/7.

The app, which is available on both Android and iOS platforms, provides customers with information about, and access to, e-services in either Arabic or English.

The introduction of the new app was announced at a press briefing attended by the authority's shared services affairs director, Meshal Sultan Al-Hitmi; asset affairs director, Ahmed Mohamed Sharif; and a number of other senior officials.

Assistant information systems department manager, Ali Abdullatif Al-Kuwari, said the launch reflected Ashghal's commitment and continued efforts to customer service. He also noted that the app would facilitate access to services for citizens, residents, government, and private institutions, Gulf Times has reported.

The homepage lists all contents of the application, which have been distributed within sections  most notably ‘My Ashghal’, which contains all electronic services available only to registered users. It also allows users to notify Ashghal of issues that may cause public harm, or hazards such as potholes on a road.

Other sections of the applications include ‘Road Status’ to see the latest updates regarding the closures, diversions, and openings. The section ‘Our Services’ presents information and reports about the list of services provided by Ashghal to individuals, companies, and government institutions.

The ‘Projects’ section provides information about Ashghal’s programmes and main ongoing developments in the field of roads, buildings, and drainage. The ‘Tenders’ option displays details of all open tenders and FAQs.

Through Asghal 24/7's‘Media Hub’, users can view the latest news, photos, and videos related to Ashghal. The application also allows users to find the nearest customer zone and identify the routes to the facility from his or her location.

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