Al-Futtaim Engineering FM to offer home services

FM company hopes to go to the consumer market by next year

Yousef Ali BinZayed.
Yousef Ali BinZayed.

Al-Futtaim Engineering Facilities Management Division is planning on expanding its area of business, as the company will enter the consumer market.

The FM division’s general manager Yousef Ali BinZayed told fmME in an interview that the firm has grown significantly over the last 12 to 18 months, adding new contracts along the way.

BinZayed said: “In 2016, we began providing total facilities management to our existing clients. Some of our patrons have been with us for more than 12 years, many of which renew their contracts automatically.”

He spoke more on the consumer offering: “It’s important we get in to the B2C space, and are constantly working on how we can serve our customers the extra mile. We have focused on developing our soft services, offering them across all our communication.”

He said it will start with the FM Division offering home services.

“I’m hoping by 2018 it will be ready with us, and we will go to market.

“We have already started communicating with our customers, our teams are also in the know so they can relay that message to customers,” he added.

Read the entire cover story with BinZayed here.

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