Imdaad implements Microsoft's cloud products

With the digital switch, Imdaad expects to win contracts it wasn't previously considered for

Arif Alyedaiwi.
Arif Alyedaiwi.

Imdaad has adopted Microsoft’s cloud and productivity solutions in order to achieve a digital workplace.

Imdaad said the move has transformed its operations by improving efficiency, enhancing security and reducing overall IT costs.

Microsoft said Imdaad was battling security issues, limited IT for its workforce, and a plethora of paper-based processes, eventually slowing the company down.

Imdaad began with investing in Microsoft StaffHub and Microsoft Office 365.

StaffHub is a cloud-based business collaboration app designed for the mobile workforce.

“As part of our vision for digital transformation, we have replaced paper with an inclusive, cross-Imdaad, new way of working together,” said Arif  Alyedaiwi, director of IT and procurement, Imdaad.   .   

“By extending IT to every member of the team whether frontline deskless staffers, cleaners or helpers on the trucks assisting clients on-site - we are able to engage with everyone in the company, who now all have an Imdaad digital identity,” Alyedaiwi said.

Imdaad’s StaffHub deployment involved moving its existing 600-user mailboxes of the company’s senior staff to the cloud and adding 4,000 other more.

The StaffHub mobile-app allows employees on the move to manage schedules, check emails incuding other HR and corporate functions.

“Imdaad’s was also looking to lift the heavy workload from its internal IT staff to a cloud provider. With the StaffHub solution, technology professionals within the company have been liberated from the burden of core tasks and processes, and can now concentrate on streamlining those processes and adding innovative value to the business,” Microsoft said.

“The reduction in IT workload and costs by going to the cloud has been quite significant,” explained Alyedaiwi.

“This also has a direct link to our capability to win business, as the reduction in costs represents expenditure we no longer need to carry. Combined with the move to paperless working, which gives us the flexibility. We now expect to win contracts we would have probably not been considered for previously.”

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