Dubai's Concordia picks ERP-compatible FSI CAFM system
Concordia's CAFM system will be upgraded to the latest version of Concept Evolution, which was picked for its compatibility with the FM provider's existing ERP platform
Facilities management (FM) platform provider, FSI Middle East, has been named to supply and deliver upgraded systems to Concordia Integrated Facility Management.
The Dubai-based FM provider will see its computer-aided FM (CAFM) system upgraded to the latest version of Concept Evolution, FSI's web-based platform.
FSI will implement and configure the new system, in line with Concordia's business processes, and hand over an integrated system.
Concept Evolution will present real-time data feeds, and provide data overviews, as well as deliver activity reports to eliminate work duplication.
Commenting on the development, Schalk Vorster, business development manager at FSI Middle East, said: "Concordia has successfully been using FSI’s Concept 500 desktop application since 2007, and after researching the market, chose to upgrade its system to our latest CAFM technology Concept Evolution.
"They were facing constraints with Concept 500 system purely because technology has moved forward at a rapid pace over the last 10 years.
"Concept Evolution builds upon our earlier generation CAFM whilst providing great depth of functionality including tightly integrated workforce mobility through FSI Go," Vorster added.
Concordia provides integrated FM (IFM) services to more than 186ha of residential and commercial properties in the DMCC Free Zone, as well as residents in Jumeirah Lakes Towers (JLT).
Sanjay Bhatia, general manager of Concordia, said Concept One's compatibility with the company's existing enterprise resource planning (ERP) software was a key consideration that helped its selection.
He explained: "The main reason for the upgrade to Concept Evolution was the system’s ability to integrate with our existing ERP packages, and FSI’s team already had a clear understanding of our operational and integration requirements.
"The integration exercise has been very professionally managed by carrying out detailed audits of our current requirements, meeting with key stakeholders, and providing Concordia with practical solutions to meet each requirement."