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Schindler UAE seeks to elevate urban mobility across the GCC

Schindler UAE is rising to the demands of the ever-expanding urbanisation of the Emirates, meeting the challenges with a digital strategy, and taking the management of people flow to new heights

Schindler is a 61,000-strong multi-national heavyweight.
Schindler is a 61,000-strong multi-national heavyweight.

Schindler UAE represents the Emirati interests of the 61,000 personnel-strong Schindler Group, a Swiss conglomerate established in 1874, specialising in elevator, escalator, and urban mobility systems.

With the collective strength of this multinational behind it, Schindler UAE has heavily invested in the UAE, establishing several offices, and a fully-fledged technical training centre to develop the engineering talent within the local market.

With these strong roots in place, Schindler UAE is poised to capture the dynamic opportunities across the region with smart urban mobility solutions.

“The aim of digitisation in general across all markets is well known; digital solutions to ‘analogue’ problems with the underlying goal of making our lives quicker, faster, and better,” says Hugo M Ramos, Managing Director of Schindler UAE.

“Schindler is leading the way in the field of digitisation of people flow, which is particularly relevant in the UAE and the wider GCC region. With the continuing urbanisation of the UAE population, the market demands development of advanced solutions to urban mobility issues.

“Schindler is already meeting these demands, helping to address the people flow problems such as rising passenger volumes, machine inefficiency, and power consumption,” Ramos explains.

Front and centre of this strategy is the company’s destination-dispatch technology.  PORT – The Personal Occupant Requirement Terminal – is a sophisticated personal transit management system.

It helps to plan and execute a journey within a building, and is effectively a computer system that calculates, and executes the quickest, most efficient possible journey route within a building. 

“PORT revolutionises the science of optimising traffic flow through a building, while offering a personalised service and access control,” Ramos says. 

“With this technology, Schindler is able to help customers improve elevator traffic management within their buildings by up to 50%, with handling capacity, wait times, and destination times all being fully optimised.”

All PORT systems have a touch screen, a card reader, microphone, speaker, and a microprocessor in each terminal, without the requirement for the terminals to be fixed in one specific way, meaning they can be installed differently to suit the requirements of different clients, giving a wide range of otherwise unavailable design options. 

For example, PORT terminals can be mounted onto a wall, or set up as a longer horizontal security barrier – a popular choice for entrances inside a building’s foyer. 

It is also important to note that the PORT system is available both for new builds, as well as modernisation of existing vertical transport equipment.

“One of the most commercially interesting features of PORT is the Eco mode,” says Ramos. “This mode helps to reduce energy consumption of elevators by placing them on ‘stand-by’ mode during periods of inactivity; this inactivity is predicted by the PORT system based on the usage patterns within a building.

“For example, PORT will ensure that the ‘morning rush’ in office buildings is dealt with at maximum efficiency, then at night time some of the elevators will be put into ‘stand-by’ mode to reduce energy consumption”.

PORT can also be used to run elevators in the event of an emergency building evacuation, described as an “essential life preserving tool for tall buildings in the UAE” by Ramos. The PORT system “provides clear and straightforward instructions to let anyone approaching the elevator lobby know if they should wait for the lift, or evacuate the building using the emergency exit, this really can save a life”. 

When combined with PORT’s ability to analyse population data, the system also effectively manages a buildings emergency exit procedures, Ramos explains. Schindler has also developed a mobile application called myPORT, which interacts with the PORT system. The app can be used to replace manual interface with the PORT terminal, and eliminate the need to carry an RFID card.

Ramos says: “Imagine a journey through a building with the PORT technology, and myPORT installed on your phone: when you walk through the foyer barriers, the PORT system will have already detected your presence and sent a lift to take you to your desired floor, and as you exit, myPORT can unlock your office or apartment, switch on the lights, even the air conditioning. It really is a radical redesign of our everyday movement, and truly lives up to the hype of creating smart urban mobility systems.”

From mobile apps to predictive elevators that use data and analytics to deliver greater uptime, energy efficiency and user interactivity, Schindler is lifting the standards of urban flow management. 

By providing a range of smart and innovative urban mobility solutions, the UAE arm of this Swiss global heavyweight is paving the way for the UAE to build commercial and residential property with the latest urban mobility technology. 

“Schindler is committed to the UAE, and wider GCC for the long term, as evident by our investment in the market,” Ramos concludes. “Our ultimate goal is to revolutionise the concept of urban mobility by providing smart, futuristic, personal, and most importantly safe experiences for our customers and end users.”

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