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Emrill appoints Arkley as senior facilities manager for Dubai Airports contract

New FM manager boasts 15 years’ experience in aviation services and airside operations

Emrill

Emrill has appointed Louise Arkley as senior facilities manager for its Dubai Airports contract.

The appointment comes following the internal promotion of predecessor Sarah Rodgers to head of training.

Our talent acquisition plan places significant emphasis on recruiting sector specialists with demonstrable industry experience in each one of our market segments served.

As a specialist in critical infrastructure FM projects, Arkley brings extensive international experience to Emrill having held several management positions within the NHS and city councils in the UK.

Overall, Arkley has 15 years’ experience in aviation services and airside operations, with periods working for both Emirates and British Airways. This includes over ten years of FM experience working on airside contracts for other major FM companies in the Middle East, as well as a period managing over 1,900 staff on a major dnata airside contract in the UAE.

She will take over the Emrill soft services contract at Dubai International Airport Terminal 3 encompassing nearly 800 staff handling cleaning and janitorial services. The contract involves staff from twelve nationalities working in various shifts on the challenging 24 hour, seven day a week contract at one of the world’s busiest airport for international passenger traffic.

Emrill’s managing director, Alex Davies, said: “Our talent acquisition plan places significant emphasis on recruiting sector specialists with demonstrable industry experience in each one of our market segments served. Bringing Louise on board, with her extensive hands-on aviation experience, is a good example of this commitment working. 

“Through ongoing staff training, her industry-leading knowledge can be transferred to other Emrill team members with the objective of introducing new FM techniques and innovations that benefit our clients and end-users through constantly raising standards.”

In August, Emrill opened a dedicated BICSc-accredited training room at DXB. This new facility consists of a real-life environment training room with housekeeping mock-ups and colour-coded static displays of equipment and materials meaning BICSc-certified assessors can deliver certified ongoing training courses without Emrill staff needing to leave the airport environment.

Originally from Gloucestershire in the UK, Louise Arkley is a BIFM member and has lived in the UAE since 2014.

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Nov 09, 2019