RTA's e-system hosts geospatial database, online engineering plans
The system enables customers to upload documents and engineering plans online without paper-based transactions
Dubai’s Roads and Transport Authority (RTA) has launched an online system to handle right-of-way application permits, which will include main and subsidiary road diversions, designs of external pavements, and heavy vehicle movement, among other services.
The move complements the Dubai government strategy of going paperless and switching to e-services.
Commenting on the benefits of the new system, the chief executive officer of RTA’s Traffic and Roads Agency, Eng. Maitha Bin Adai, said: “The system enables customers to submit applications, including uploading all required documents and engineering plans online without any paper-based transaction. It enables positioning the worksite on the map 24/7 and saves customers from the hassle of visiting RTA’s service centres.”
The RTA system will issue high-quality permits online once the automated payment process is completed.
The system also has a geospatial database to locate the worksite, making it easier for engineers to examine the application - along with potential impacts on permits issued within the worksite - through the GIS.
Bin Adai added: “The system is flexible and enables interactive communication with clients who can figure out the application progress through notifications sent to their mobile phones and emails. The underlining objective of the system is to step up the service efficiency, reduce reliance on paper transactions, and facilitate procedures of right-of-way application permits.”