RTA leverages AI, machine learning to plan 150 routes
Through the pilot phase of the programme, RTA observed a 30-day reduction in the time spent in bus traffic by 13.3%
The Roads and Transport Authority (RTA) will leverage artificial intelligence (AI) technologies - represented by machine learning algorithms to plan bus routes in terms of usage throughout the day.
RTA's AI application is part of the authority’s endeavors to employ technologies to save time and effort and improve the customer experience in tranportation.
Speaking about RTA's increased use of AI technologies, executive director of smart services at the corporate technical support services sector at the authority, Ahmed Mahboub, said: "The employment of artificial intelligence techniques represented by machine learning algorithms in planning the bus route, aims to re-plan the routes on the artificial intelligence route and the machine learning algorithms for all the 150 routes within Dubai serves 2,158 buses, and these technologies have been tested as a trial phase on 10 routes through data using the Nol card.
In determining bus stops with heavy traffic, and stops used only during peak hours, in addition to knowing the situations with rare turnout, and based on analysing these data using machine learning algorithms and artificial intelligence and building an integrated system, the concerned departments can decide to not stop in certain situations, or suggest fast lanes that bypass these situations, while at the same time are able to take into account the needs of passengers."
He pointed out that the pilot phase, which was implemented based on the Nol card data, resulted in a 30-day reduction in the wasted time for bus traffic by 13.3% through the routes subject to the test, stating that the annual average bus traffic is estimated at 153,000,000km, which means that these technologies also contribute to fuel consumption reduction and consequently, decline in carbon emissions.
RTA's efforts are in line with the UAE strategy for artificial intelligence, Mahboub added.
Recently, RTA announced that it automated all administrative services available to employees comprising of 152 main services and 127 subsidiary services.
It also employed AI technology to launch a virtual assistant to respond to the needs and inquiries of employees in Arabic and English. The step was part of RTA’s Digitisation Plan, which contributes to Dubai Paperless Strategy 2021.