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Smart Dubai to conduct ‘Designing Cities’ training in Tokyo

This year’s edition of the ‘Designing Cities’ training programme will be held on 24-29 November in Tokyo, Japan

Smart Dubai held an onboarding session for the Happiness Champions participating in the training programme
Dubai Media Office
Smart Dubai held an onboarding session for the Happiness Champions participating in the training programme

Smart Dubai announced that it will hold this year’s edition of its ‘Designing Cities’ training programme on 24-29 November in Tokyo, Japan, as part of a series of training programmes that it organises and manages for Happiness Champions, which feeds into achieving the ‘Educate’ portfolio of the UAE’s Happiness Agenda.

According to the Dubai Media Office, this year’s training programme will shed light on the policies and tools that help improve city experiences based on data-driven approaches that consider different cultures while designing an experience or a service, highlighting factors that service providers should take into consideration when designing services in a multicultural city.

UAE entities participating in this year’s programme are: Dubai Courts, Dubai Corporation for Ambulance Services, Dubai Electricity and Water Authority (Dewa), Community Development Authority, Financial Audit Authority, Dubai Statistics Centre, Dubai Women Establishment, Emirates Telecommunication Group Company PJSC (Etisalat), Emirates Integrated Telecommunications Company PJSC (du) , General Directorate of Residency and Foreigners Affairs - Dubai, Roads and Transport Authority (RTA), Supreme Council of Energy, Dubai Police, Dubai Culture, Dubai Airports, Emirates Airlines, Dubai Sports Council, Dubai Media Incorporated, Telecommunications Regulatory Authority, Dubai Health Authority, GEMS Education, Department of Finance, Dubai Municipality, DP World, Knowledge and Human Development Authority, Department of Tourism and Commerce Marketing, and the Mohammed bin Rashid Housing Establishment.

Smart Dubai held an onboarding session for the Happiness Champions who are participating in this year’s training programme, presenting detailed information about the daily schedule and expected outcome from each participant, in the presence of the director general of Smart Dubai, HE Dr Aisha Bint Butti Bin Bishr, as well as representatives from the Japan International Cooperation Centre (JICE) and the Japan External Trade Organisation (JETRO) –the two organisations that have co-created this year’s training programme with Smart Dubai.

Commenting on the programme, HE Dr Aisha Bint Butti Bin Bishr, said: “These training programmes, which were tailored to meet the needs of the community in Dubai, offer a platform for us to work together and build an effective and robust service ecosystem, all while continuously improving city experiences in Dubai, and ensuring higher levels of happiness and wellbeing.”

Japan was selected for this year’s training programme primarily due to its customs and traditions, which differ greatly from Dubai’s, as well as its outstanding performance on the World Economic Forum’s Global Competitiveness Report 2019, where Japan came in sixth place globally in the overall assessment.

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