RTA smart car rental service rides grow 103% in Dubai

Dubai authority says 377,873 journeys were logged through its Smart Car Rental service between January and July 2019

Udrive is one of the apps supported by RTA.
Dubai Media Office
Udrive is one of the apps supported by RTA.

The Smart Car Rental service run by Dubai’s Roads and Transport Authority (RTA) through apps such as Udrive and Ekar saw the completion of 377,873 journeys between January and July 2019, marking a 103% hike over Jan-July 2018’s corresponding figure of 185,501 journeys.

Users of the Udrive and eKar smart apps can rent cars for up to six hours without needing personal human intervention – neither at the time of receiving nor at the time of handing-over the vehicle.

RTA has designated 45 locations across Dubai for the service, including at key Dubai Metro stations such as Rashidiya, Union, Burjuman, Business Bay, and Ibn Battuta.

The smart rental service is restricted to Dubai and UAE residents must sign up for the two apps to avail the service.

Registration requires details of Emirates ID, driving license, credit card, and a personal photograph.

Applicants must carry their Emirates ID for verification at the time of receiving the vehicle, and visitors must enter their passport, entry visa, driving license, and credit card details.

To start the vehicle, the renter is required to key-in personal ID number in the device fitted to the vehicle. The client needs to sign-off the service and lock-up the vehicle through the app. The bill is forwarded to the user online.

Commenting on the service’s popularity, director of planning and business development at RTA’s public transport agency, Adel Shakri, said: “The sharp growth of smart car rental journeys highlights the appeal of this service to the public as it saves time and effort as well as the hassles of finding a quick transit mode.

“In fact, the growing demand for the service prompted us last year to double the number of vehicles in service from 200 to 400 vehicles.

“The smart rental car has a range of benefits including free fuel from Eppco and Adnoc petrol stations, free insurance, and free RTA parking. The rental rate is 50 fils per minute when parking the vehicle at the end of use anywhere in Dubai, and 40 fils per minute when returning the vehicle to the same starting point of the journey,” Shakri said, according to Dubai Media Office.

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