Saudi picks India's Oyo Hotels to improve Hajj, Umrah services
The Ministry of Hajj and Umrah has picked Oyo's OS and Krypton technologies as part of its Vision 2030 push
India's Oyo Hotels has partnered with Saudi Arabia’s Ministry of Hajj and Umrah to support the kingdom’s ambitious Vision 2030 plan.
Under the deal, the Indian hotelier will provide the ministry access to its technology suite, including the Oyo OS and Krypton technologies, delivering "an elevated hospitality experience in the Holy Cities of [Makkah] and [Medinah]".
Oyo will work with the Ministry of Hajj and Umrah to enhance, implement, and audit the aspirational standards for affordable and quality accommodations in existing buildings in Makkah through the use of technology and proprietary applications.
The Indian firm said its OS technology suite would assist the ministry in managing inventory and procurement, as well as provide for express check-ins and check-outs in the accommodations under its purview. Its mobile audit app Krypton, Oyo added, will aid the timely audit of properties while assuring an “excellent guest experience”.
“With this initiative, Oyo has affirmed its commitment to support Saudi Arabia’s vision in 2030 to increase the number of Hajj and Umrah pilgrims to 30 million annually, and leverage technology to help ensure that thousands of pilgrims have access to quality, affordable accommodations during their visit to the Holy Shrine," the Indian firm said in a statement.
Speaking on the news, Ritesh Agarwal, group chief executive officer and founder of Oyo Hotels, said: “By leveraging our hotel operating competencies in support of Vision 2030 and harnessing our world-class OS and Krypton systems towards upgrading living spaces for pilgrims, we want to be a key partner to the ministry in helping welcome 30 million Umrah and Hajj pilgrims to the kingdom."
Hospitality is one of the construction segments driving major growth in Saudi Arabia. Design details for the kingdom’s Arabia’s Al Joud Boutique hotel in Makkah, a three-star property located approximately 4.2km from Masjid Al Haram and 5km from the sacred shrine of Holy Kaaba were revealed in October 2018.